Account & Billing

Articles

• Change your Closo plan Upgrade, downgrade, or switch billing cadence at any time. Prorations are automatic.
• Cancel your subscription Cancel anytime. Your data stays for 90 days in case you come back.
• Refund policy 7-day money-back on first paid invoice. Pro-rated refunds for downgrades within 24h.
• Settings — what each toggle does Notification email, timezone, default photo style, category fallback rules. Set once, save forever.
• Email notifications — what you get and how to dial it in Closo sends 6 kinds of email. Here's what each one is for and how to turn them off.
• Contact Closo support — when self-serve isn't enough When and how to email us. We answer 95% of tickets within 8 business hours.
• Update your payment method Switching cards or fixing a declined card. Two minutes.